It is our goal to make your visit to www.ganote.net as enjoyable as possible. We
also respect your privacy and will protect that privacy for all our visitors. To
that end, we have established several rules to make you feel secure and
comfortable when visiting our site.
When you visit our site, you do so anonymously. We may, however, gather
information on the length of your stay, the pages you view, and your movement
patterns through the site. We collect this information solely for our internal
use and to share with our business partners. The ultimate goal for collecting
this information is to make the site better and, in turn, make it a more
enjoyable experience for you and all our visitors.
There are areas of our site in which we will ask for personal information
from you. This is absolutely voluntary on your part. We use the information you
provide to send you brochures, allow you access to certain areas of the site,
establish E-mail contact with you, and process your requests. We may use this
information within Ganote & Company and with our business partners, but we will
not sell or give this information to others.
Cookies and Hypertext Links
quality of your visit to our site. You can always choose to turn off the
cookies' functionality within your browser, but it may detract from the quality
of your visit to www.ganote.net (with cookies turned off, you may, for example,
be asked to register several times to access similar areas of our site). Cookies
can be thought of as "memory seats" that reside on your computer. They do not
give us any personal information about you. Basically, they serve as reminders
for our site as to areas that you have already visited so you don't have to fill
out another form to access information. We also provide hypertext links to sites
of our business partners and other relevant sites. We are not responsible for
the content and experience you may encounter on these sites.
Ganote & Company also provides links to other sites we
believe may be of interest to you. These sites are provided as a convenience and
are beyond our control. You are advised to check the privacy policies of those
sites before providing your personal information to them.
The data we collect and how we use it
Ganote & Company collects information from users for the following
To engage in transactions or communications.
Name, address, E-mail, purchase details, and credit card/payment information may
be collected and stored as part of the transaction history. The majority of the
information collected under this category is business contact information. Ganote & Company may need to share some of this information (address, payment) with
delivery services, credit card clearing houses and other similarly situated
third parties that are required to accomplish the transaction.
To provide future service and support.
Information collected for this purpose is both contact information and
information related to products and service/support requested. This information
is also used to provide service, product update, and similar notices.
As a result of product download. Users who
download products under trial licenses and purchasers of products will be
contacted to confirm they did not experience problems in the download process
and will also be alerted at the end of the license period. These communications
are not subject to the general opt-out of marketing notices.
To select content. Information may be collected
to help create Web site content and navigation that is most relevant and user
friendly. This includes information collected as a result of site navigation as
well as information provided in forms.
To respond to user inquiries and requests for information.
This information includes registrations for newsletters and
specific requests for further information.
To provide various Ganote & Company communities, such as
partners, with relevant product alerts and updates. These updates are
related to product releases, prices, terms and special offers. These updates are
only sent out as a result of the customer signing up for the relevant program or
To better tailor marketing to user needs. We may
use information from purchases and requirements to provide you with timely and
pertinent notices of product releases and service developments that address your
needs and requirements. Marketing notices are subject to the general opt-out
To better respond to requests for service or quotes
for product and equipment purchase. Ganote & Company will pass contact information to
the appropriate Ganote & Company sales person, distributor or consultant for follow-up
related to your request. Ganote & Company may also ask if you wish to have your contact
information shared with other selected partners that offer complementary
products or services related to your inquiry. If you agree, information is
provided to those partners for purpose of responding to your request for service
regarding any further interactions with them.
To provide information on educational events or
relevant partner products. We occasionally co-sponsor events with partners
that provide services of potential benefit to Ganote & Company users. We may provide
information on such events and services to users that have provided information
indicating interest in the subject matter or service. To help assure respect of
your information, we maintain control of the information or limit the use of the
information by these partners.
To power joint sales or product promotions.
Ganote & Company and its partners may engage in joint events or provide bundled products. Such promotions will always reference the partners. Both Ganote & Company and the partner(s) will
have access to that information. While we carefully choose our partners, privacy
is a very subjective concern and we advise you to review the privacy policies of
As a result of your participation in interactive
discussions and public forums. There are parts of the Web site that permit
users to participate in interactive discussions. Some of these are moderated;
all are subject to access for technical reasons. Ganote & Company does not control the
content that users post and some may serve as public discussion forum. As in all
interactive forums open to many users, you should carefully consider whether you
wish to submit personally identifiable information.
As a result of your use of hosted applications/services. Some Ganote & Company
customers may enter information on their employees, vendors, or customers using
various hosted services including the Ganote & Company eBusiness Framework that we host and for which we provide application and
systems management. As a result of this hosted systems relationship, Ganote & Company may
process some of this information, but does not control the information
collection or use practices related to this information. Ganote & Company merely provides
the relevant hosting or application management and support services related to
storage of the information. Ganote & Company makes no independent use of the information
outside of what is needed to provide the hosting service, applications
management, and support or to complete specific actions requested by the
To address performance and fix issues. On
occasion, patches and other fixes to software, such as security patches
addressing newly discovered vulnerabilities, are developed by Ganote & Company. We may
communicate the availability of these patches or fixes to registered licensees of
software and parties who have identified themselves to us as users or
developers. These communications will not contain marketing messages and will
not be subject to general opt-out elections, due to the potential importance of
these patches and fixes.
As a result of legal requirements. Ganote & Company may be
required to provide personally identifiable information to comply with legally
mandated reporting, disclosure or other legal process requirements.
We provide you with opportunities to subscribe to E-mail lists. This is purely
voluntary on your part and, we will only use your registration information to
provide you with related information in which you may be interested. We will not
give or sell this E-mail list to anyone outside of Ganote & Company or our
business partners. If you want to be removed from our mailing list, please send
an E-mail to firstname.lastname@example.org.
requires that we do so. Thank you and enjoy your visit to www.ganote.net.
If we are going to use your personally identifiable
information in a manner different from that stated at the time of collection we
will notify you via E-mail. You will have a choice as to whether or not we use
your information in this different manner. In addition, if we make any material
changes in our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post the notice we will
also E-mail users, who have opted to receive communications from us, notifying
them of the changes in our privacy practices
We may update this policy from time to time to describe
how new site features affect our use of your information and to let you know of
new control and preference features that we provide you. To subscribe or
unsubscribe to changes in this policy, send an E-mail to email@example.com you will be
We appreciate your comments on Ganote & Company's privacy practices: firstname.lastname@example.org